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Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Delivery times typically range from 2 to 15 days.

Where are your products manufactured?

Our products are manufactured in Canada, with our company centrally located in Toronto, ON, Canada. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Shipping is calculated based on your location and order. Shipping costs can be found in cart upon purchase.

How does Hypochlorous Acid work?

Hypochlorous acid (HOCl) is the science-backed behind a new approach to everyday skincare. Naturally produced by your body’s immune system, this remarkable molecule plays an important role in the body’s natural defence against unwanted microorganisms. Its antimicrobial activity and skin-compatible nature have made it an exciting ingredient in modern skincare.

When your immune system responds to unwanted microbes, certain white blood cells produce HOCl as part of the body's defence mechanism. This same molecule is now harnessed in skincare to help refresh the skin, calm visible irritation, and support a healthy skin barrier.

At ORIMIZU, we bring the science of your skin’s natural biology into your everyday routine. Our refreshing face and body mist makes it effortless to incorporate HOCl into your skincare ritual — combining thoughtful formulation with everyday simplicity.

Smart skincare, inspired by your body. That’s the ORIMIZU difference.

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Products

Full and Travel size bundle

Full and Travel size bundle

$54.99 CAD
Hypochlorous Acid Full Size 240 ML

Hypochlorous Acid Full Size 240 ML

$42.00 CAD
Hypochlorous Acid Travel Size

Hypochlorous Acid Travel Size

$18.99 CAD